Shining Star Associates brings Shining Star Academy and Career Point — Kota, Thane Centre New Admissions Open →
FAQs

Quick answers to common questions.

Everything parents and students ask about fees, batches, modes, centres, scholarships and the LMS.

💳 Admissions & Fees

How much do the courses cost?

Fees vary by program and class mode. We're committed to the most reasonable fees in Thane. Talk to a counsellor for an exact quote — every program qualifies for at least 10% scholarship.

What scholarships are available?

Up to 50% on Online · 40% on Hybrid · 30% on Full-Time Classroom. Awarded based on Talent Hunt Test score, school marks, prior board/Olympiad results, or financial need.

How do I book a free demo?

Click Book Free Demo on any page, or call +91 84240 30390. A counsellor will call you within 24 hours and set up a demo class — online or at any of our 3 Thane centres.

What's the refund policy?

Full refund within 7 days of enrolment if not satisfied (after first demo class). Pro-rated refunds beyond that. Detailed policy shared during admission.

How can I pay course fees?

UPI QR scan · UPI deep link · NEFT to ICICI A/C 540505500013 (IFSC ICIC0005958) · Razorpay/PayU online gateway · Cash at centre. Payment page with all options.

Are EMI / installment options available?

Yes — long-term programs (1 year+) can be split into 2–4 installments. Talk to our accounts team about a payment plan that works for you.

📚 Programs & Curriculum

What courses do you offer?

IIT-JEE, NEET, CET, Boards (CBSE/ICSE/State), CAT, CLAT, CUET, IPMAT, UPSC, MPSC, NDA, CDS, Banking (IBPS/SBI/RBI), SSC, Railways, Police, NIFT/NID, AI/ML certifications, Cyber Security and more. See full course catalog →

What are L1 and L2 content levels?

L1 is foundation/conceptual content — every enrolled student gets it. L2 is advanced/exam-focused content that unlocks after you complete L1 (or based on your test scores).

Do you provide study material?

Yes — printed Career Point Kota study modules, daily practice problems (DPPs), All-India Test Series booklets, plus digital resources on the LMS portal & mobile app.

How often are tests conducted?

Daily DPPs · weekly subject tests · monthly full-length tests · 100+ All-India-ranked mocks per year. Detailed analytics dashboard for each student.

Can I change my course mid-year?

Yes, with admin approval. Common upgrades: Online → Hybrid, or Hybrid → Full-Time. Fees are pro-rated.

🏫 Classes & Schedule

What are the three class modes?

Online (live + recorded · most affordable) · Hybrid (online lectures + in-person doubt sessions at the centre) · Full-Time Classroom (daily face-to-face · premium). Compare modes →

How big are the batches?

1:15 mentor-to-student ratio in classroom batches. Online batches are larger but include weekly small-group doubt sessions.

What are class timings?

Weekday batches: 4 PM – 8 PM (after school). Weekend batches: 9 AM – 1 PM. Full-time droppers: 8 AM – 5 PM. Customised schedules at each centre.

Will classes be recorded?

Yes — every live class is recorded and uploaded to the LMS within 6 hours. Students can watch / re-watch from web or mobile app, anytime.

What if I miss a class?

The recording is available on the LMS the same day. Mentor can also schedule a 1:1 catch-up session (no extra charge) if you've missed a critical concept.

📍 Centres & Logistics

Where are your centres?

3 centres across Thane: Centre 1 — Pioneer Shopping Centre, Dhokali Naka. Centre 2 — Raymond Vibes, Pokhran Road No. 2. Centre 3 — Solus, Hiranandani Estate. Full addresses + map.

Is transport / pickup available?

Not included by default, but we partner with local cab aggregators for groups. Pokhran Road centre is opposite Smt. Sunitidevi Singhania School — many students walk over after school.

Are there lunch / canteen facilities?

Each centre has a small refreshment counter (tea, snacks, packaged meals). Full-day batches: students typically bring tiffin or order in.

Is there a library / study room?

Yes — Hiranandani Estate centre has a dedicated quiet study area. Full-time droppers get unlimited access to the library 8 AM – 8 PM Mon–Sat.

📱 LMS & Online Access

Do I need a separate login for the LMS and the website?

No — single sign-on. Your website login (e.g. student.aarav.5678) works on the website, the live class portal, and the Moodle Mobile app.

Is the mobile app free?

Yes — it's the official Moodle Mobile app, free on Google Play and the App Store. See LMS page.

Can I download videos for offline viewing?

Yes — the mobile app has full offline mode. Download lectures, notes, even quizzes. Quiz answers sync automatically when you're back online.

What happens if I forget my password?

Click "Forgot Password" on the login page — a reset link is emailed to you. Or call +91 84240 30390 and admin will reset it.

Why can't I access live class / LMS yet?

Live class and LMS access need separate admin approval. After your registration payment is verified, admin grants both — usually within 4 working hours of payment confirmation.

🤝 Parents & Counselling

Can parents see their child's progress?

Yes — parents get a separate login (role = Parent) with read-only access to the student's dashboard: completed lectures, quiz scores, attendance, fee status.

How often are PTMs conducted?

Monthly Parent–Teacher Meetings at the centre, plus weekly digital progress reports. Parents can also request a 1:1 mentor call anytime.

How do I get career counselling for my child?

Free 30-minute career counselling session with our Career Counselling Expert Mentor — book via contact form or call us. Useful especially for Class 9–11 students choosing a stream.

Question not answered?

Talk to a counsellor in 15 minutes — online or at any of our 3 Thane centres.